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WHO VISIT THE INSIGHT HOSPITALITY MANAGEMENT
At Insight Hotel Management, we take pride in our hands-on hotel management approach and believe in the fundamentals of daily operations. This philosophy empowers each of our properties with ongoing support from our Experience team. Both corporate and hotel team members at IHM have a respect for and an intimate knowledge of each property, the local community it serves and the individual expectations of each hotel’s clientele and associates.
With our “It’s My Pleasure” philosophy and proactive customer service standards, IHM recognizes that superior guest service is the key to profitability and long-lasting success.
OPERATIONS OBJECTIVES
- Oversee the daily operations of our hotel portfolio.
- Provide corporate support to general managers, sales and marketing staff, and team associates in achieving the objectives of their respective day-to-day operations.
- Focus on results through careful budgeting and market analysis.
- Initiate corporate property and procedure inspections and audit results to keep properties focused on operational goals.
- Conduct regular manager meetings to keep all team members up to date.
- Provide extensive training and tools to further our associates’ career path.
- Develop and initiate ‘yield management’ strategies in conjunction with property sales and marketing efforts.
- Install sound, ethical accounting practices at all hotels.
- Achieve superior guest service scores with the franchise community.
- Maintain a reputation as one of the most respected Management/Development Companies in the nation.
LOCATION
INSIGHT HOSPITALITY MANAGEMENT
4191 US Highway 1, Monmouth Junction, NJ 08852
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